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Simple Name Christmas Ornament

Regular price $12.00 AUD
Regular price Sale price $12.00 AUD
Sale Sold out
Tax included. Shipping calculated at checkout.

Sometimes the simple things are the best things!

OurĀ Simple Name Ornaments are made from premium wood and look great on any Christmas tree given its neutral look.

Please leave the details of the name in which you would like in the field provided. If you would like more than one name or would like to make any changes to this product, please contact us to place a customĀ order.

SIZE
Approx. 8cm wide

HELPFUL INFORMATION
Please check that all the spelling is correct, as the text is case sensitive and will be copied exactly as entered.

N.B.
Due to the natural nature of the wood, the wood grain and colour may vary from ornament to ornament.Ā Colours may vary in photographs due to lighting, editing or device settings.

Shipping & Returns

We understand the excitement of receiving a special package to your door so please read the following information to ensure all your shipping questions are answered.

I AM SO EXCITED ABOUT MY ORDER, WHEN WILL I RECEIVE IT?

We canā€™t wait to start creating your order and depending on which of our beautiful products you have ordered the timeframe can vary. Our standard lead time for designing, creating and packaging is approximately 4-6 working days (please note this does not include delivery time) but if you require your order sooner, please email us at info@bluebirdkeepsakes.com.au.

During peak periods (e.g. leading up to Easter, Christmas etc) your order could be delayed by an extra 3-5 working days, again please contact us via email if needing your order urgently.

HOW LONG DOES DELIVERY TAKE?

It can depend on your location and shipping method selected but usually Australia wide standard shipping generally takes 3-14 business days and Express shipping generally takes 2-3 business days.

CUSTOM ORDERS

When it comes to custom made orders, this can take time going back and forth so depending on the detail it could take anywhere from 2-4 weeks.

FAQs

WHEN WILL I RECEIVE MY ORDER?
Currently our turnaround time for all products on our website is approx 5-7 business days. For local pick up it could be less. This doesn't include shipping time.

If you require your order sooner, please contact us to see if we can accommodate a rush order

DO YOU TAKE CUSTOM ORDERS?
Absolutely we do! We love nothing more than bringing your ideas to life. Please email info@bluebirdkeepsakes.com.au with what you are wanting.

HOW DO I ADD MORE ITEMS AFTER Iā€™VE JUST PLACED AN ORDER?

We love hearing this! Where itā€™s possible, we can certainly look at adding the extra items to your order if we havenā€™t dispatched it yet. Please bear in mind that during peak periods (e.g. leading up to Easter, Christmas etc) it may be more than likely not possible to fulfill your request but the best thing to do is to email us at info@bluebirdkeepsakes.com.au ASAP for us to let you know if weā€™re able to fulfill your request.

WHEN MY ORDER HAS BEEN PLACED, CAN I CANCEL IT?

Our products are made to order at your request, so we are unable to cancel an order once itā€™s been placed.

DO YOU POST TO PO BOXES?

We sure do!

DO YOU SHIP INTERNATIONALLY?

At this stage we only post Australia wide.

CAN I SEE THE ARTWORK DESIGN BEFORE IT IS MADE?

We can certainly organise for you to see proof of the artwork prior to it being made. Please ensure you have requested this at the time of your order in the SPECIAL INSTRUCTIONS at check out.

DO YOU OFFER PICK UP?

We sure do. We are based in Fulham, in the Western suburbs of Adelaide, so if this suits you are more than welcome to pop in and pick up your order when itā€™s ready. Just select your delivery method as pick up when you check out and we will be in touch to let you know when itā€™s ready.

I MADE AN ERROR ON MY ORDER. CAN I CHANGE IT?

Oopsie, if youā€™ve realised youā€™ve made a mistake, please contact us ASAP and weā€™ll see if we can intervene before itā€™s been designed. If your order has already been made, it may incur an additional redesign fee.

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